We are committed to delivering your carefully curated accessories with the utmost care and efficiency. Every order is processed within 1-2 business days after payment confirmation, ensuring your premium selections are packaged securely to withstand transit. Our logistics partners specialize in handling delicate and high-value items, guaranteeing they arrive in pristine condition. Whether you've chosen timeless classics or contemporary designs, our team verifies each item meets quality standards before dispatch.

Processing times may vary slightly during peak seasons or for custom-made items, but most orders are prepared for shipment within 48 hours. Once dispatched, delivery durations depend on your location and selected shipping method. Remote areas or regions with strict customs protocols may experience slightly longer transit periods. Rest assured, we proactively monitor all shipments and will notify you if unforeseen delays arise.

We offer transparent pricing with no hidden fees. For orders under $60, a flat-rate shipping fee of $15 applies via our Standard Shipping option (10-15 business days). Orders totaling $60 or above qualify for complimentary Standard Shipping. Expedited services are temporarily unavailable to maintain consistent service quality across all deliveries. All costs are clearly displayed during checkout before payment confirmation.

Currently, we ship to most countries across North America, Europe, and select Asian territories. Unfortunately, we cannot deliver to embargoed regions or areas with restrictive import policies for luxury goods. During checkout, our system automatically verifies your address eligibility. For inquiries about specific locations not listed, please contact our support team at [email protected] for personalized assistance.

Within 24 hours of dispatch, you'll receive a confirmation email containing your unique tracking number and a direct link to monitor your package's journey. Our system also updates tracking information automatically in your account dashboard. For optimal accuracy, we recommend checking carrier websites (UPS, FedEx, or local postal services) 48 hours after receiving tracking details, as initial scans may take time to appear in global systems.

While rare, logistical delays can occur due to weather, customs inspections, or carrier backlogs. If your tracking shows no movement for 10 business days or the estimated delivery window has passed, please contact [email protected] with your order number. Our team will initiate a trace process with the carrier and keep you informed at every step. For confirmed lost shipments, we either resend your items (subject to availability) or provide a full refund at your discretion.

International shipments may incur customs fees determined by your country's import regulations. These charges are the recipient's responsibility and are not included in our pricing. We declare all packages at actual value with accurate product descriptions to facilitate smooth clearance. For reference, most European countries apply VAT between 17-25%, while other regions may have different tariff structures. We advise checking local customs policies before ordering to avoid unexpected costs.